Outage in AlsoEnergy

Virtual Irradiance unavailable since Jan 10

Resolved Minor
January 18, 2023 - Started almost 2 years ago - Lasted 5 days
Official incident page

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Outage Details

Virtual Irradiance obtains data from third-party sources in order to generate irradiance estimates. The satellite imagery has been unavailable since January 10th for US West and Hawaii, resulting in no new Virtual Irradiance data since that date. As this impacts energy expectation, these assessments will be delayed until satellite imagery access is restored. We will continue to monitor this condition and post updates they become available.
Components affected
AlsoEnergy Waterfall Data
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/23/2023 05:21PM

This service has been updated and monitored over the weekend, virtual irradiance service has been restored.

IDENTIFIED almost 2 years ago - at 01/20/2023 05:40PM

The introduction of GEOS-18 upgraded satellite has been identified as the root cause, and a fix is underway for release into production (currently in qa).

IDENTIFIED almost 2 years ago - at 01/18/2023 04:43PM

Virtual Irradiance obtains data from third-party sources in order to generate irradiance estimates. The satellite imagery has been unavailable since January 10th for US West and Hawaii, resulting in no new Virtual Irradiance data since that date.

As this impacts energy expectation, these assessments will be delayed until satellite imagery access is restored. We will continue to monitor this condition and post updates they become available.

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