Outage in AlsoEnergy

Locus API and Locus NOC data delay

Resolved Major
April 20, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a service interruption with data availability in Locus NOC
Components affected
AlsoEnergy User Interface AlsoEnergy API
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/21/2023 08:05PM

All systems have returned to nominal operation.

MONITORING almost 2 years ago - at 04/20/2023 10:49AM

The data for locusnoc and the api have been restored. The data ingestion is underway within the platform and we are monitoring progress.

IDENTIFIED almost 2 years ago - at 04/20/2023 10:10AM

There was a determination of process interactions resulting in database locking. All locks are in the process of being resolved. Functionality should appear shortly.

INVESTIGATING almost 2 years ago - at 04/20/2023 07:57AM

We are investigating a service interruption with data availability in Locus NOC

Latest AlsoEnergy outages

Delays in processing certain sites - about 22 hours ago
Ingest Delay on Powertrack EU - 20 days ago
Issues connecting to the web portal. - about 1 month ago
Delays in processing certain sites - about 2 months ago
EU API Service endpoint - about 2 months ago

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