Outage in AlsoEnergy

Data Ingest Delay

Resolved Major
June 13, 2023 - Started almost 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We are experiencing a delay in data ingest and processing due to an outage with a cloud provider.
Components affected
AlsoEnergy User Interface AlsoEnergy PM2K Data Processing AlsoEnergy Alerts - Device to Server Communications AlsoEnergy Locus to Powertrack Data Pipeline AlsoEnergy Deck to PowerTrack Data Pipeline AlsoEnergy Obvius Ingest AlsoEnergy Campbell Scientific Data Ingest AlsoEnergy Cell Modem Data Processing AlsoEnergy PL1K Data Processing
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/14/2023 04:21AM

This incident has been resolved.

MONITORING almost 2 years ago - at 06/13/2023 10:18PM

All cloud provider services have been restored. We are processing through the backlog of ingested data. We estimate to be fully caught up within 2 to 3 hours.

IDENTIFIED almost 2 years ago - at 06/13/2023 09:01PM

The cloud provider services have slowly begun to recover. We are beginning to ingest and process through the data backlog.

IDENTIFIED almost 2 years ago - at 06/13/2023 07:41PM

We are experiencing a delay in data ingest and processing due to an outage with a cloud provider.

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