The Alteryx US1 environment experienced significant performance degradation affecting login times and application loading across multiple components including Location Intelligence, App Builder, Plans, Machine Learning, Auto Insights, License Portal, and Designer Cloud. Users reported delays accessing workspaces, loading the home screen, and using application features during the 25-hour incident. The issue was identified and resolved, with the platform returning to normal performance after monitoring confirmed system stability.
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The issue impacting login and application performance has been resolved.
We have resolved the issue at 11:30 AM UTC. We are continuing to closely monitor the environment to ensure stability.
We have identified the issue and are actively working to resolve it. Some users may continue to experience intermittent latency or delays while recovery efforts are in progress.
We are investigating elevated latency and login issues impacting some users in the US1 environment. Our teams are actively working to identify the root cause and mitigate the issue.
We are currently investigating reports of slow login and application load performance in the US1 environment. Some users may experience delays accessing workspaces, loading the home screen, or using application features.
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