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Outage in Altmetric

Application deployment infrastructure instability

Resolved Minor
November 29, 2024 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating a series of issues causing instability in our application deployment infrastructure. No major impact on client facing products is being reported at present, however there is a possibility that sporadic issues may develop.
Components affected
Altmetric Details Pages Altmetric Explorer for Institutions Altmetric Explorer for Publishers Altmetric altmetric.com website Altmetric Data Processing Altmetric Commercial API Altmetric Embed Code Altmetric Free API Altmetric Badge Renderer Altmetric Badge API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/29/2024 04:30PM

All systems are now operating normally so we are closing this incident.

MONITORING about 1 year ago - at 11/29/2024 01:38PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 11/29/2024 09:41AM

We are currently investigating a series of issues causing instability in our application deployment infrastructure. No major impact on client facing products is being reported at present, however there is a possibility that sporadic issues may develop.

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