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The root cause has been identified and fixed. Our team monitored Altmetric Explorer until end of business day. The issue is marked as resolved.
A fix for the root cause of the service interruption has been implemented, we are now continuing preventative monitoring until EOB.
Functionality to the Altmetric Explorer has now been restored but we are continuing to investigate the root causes of the interruption in service.
We are continuing to investigate this issue.
We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.
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