Outage in Altmetric
Altmetric Explorer on-going issues
Resolved MajorIncident Report
We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/28/2025 07:18PM
The root cause has been identified and fixed. Our team monitored Altmetric Explorer until end of business day. The issue is marked as resolved.
MONITORING
11 months ago - at 05/28/2025 03:01PM
A fix for the root cause of the service interruption has been implemented, we are now continuing preventative monitoring until EOB.
INVESTIGATING
11 months ago - at 05/28/2025 01:07PM
Functionality to the Altmetric Explorer has now been restored but we are continuing to investigate the root causes of the interruption in service.
INVESTIGATING
11 months ago - at 05/28/2025 12:49PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/28/2025 12:48PM
We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.
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