Outage in Amperity

Ongoing AWS Incident Impacting Ad Hoc Queries

Resolved Minor
September 18, 2023 - Started about 2 years ago - Lasted about 10 hours
Official incident page

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Outage Details

An ongoing incident within Amazon Web Services is impacting ad-hoc queries running within the Amperity platform for our AWS customers. Queries that are part of scheduled workflows will be automatically retried, but users issuing ad-hoc queries may encounter failures. Those failures are transient and frequently succeed upon retry. The Amperity Platform Engineering team is monitoring the AWS incident and we will continue to provide updates here as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/19/2023 05:46AM

While the AWS incident is still not marked closed, the impacts on Amperity seem to have been mitigated and we are declaring this incident resolved.

MONITORING about 2 years ago - at 09/19/2023 04:44AM

Amazon Web Services continues to work towards resolving the issues that are impacting queries on the Amperity platform. Positive improvements have been noted but their issues are not yet fully resolved, so we will keep this incident open until we are confident that things have returned to normal. Our Platform Engineering team continues to monitor their status.

MONITORING about 2 years ago - at 09/19/2023 01:20AM

Amazon Web Services is continuing to take steps to address resource contention within the AWS subsystems that are impacting queries in Amperity. Our Platform Engineering team is continuing to monitor the situation.

MONITORING about 2 years ago - at 09/18/2023 10:52PM

Amazon Web Services has taken steps to address resource contention within the AWS subsystems that are impacting queries in Amperity. Our Platform Engineering team is monitoring the situation and is beginning to see some signs of improvement.

MONITORING about 2 years ago - at 09/18/2023 08:06PM

An ongoing incident within Amazon Web Services is impacting ad-hoc queries running within the Amperity platform for our AWS customers. Queries that are part of scheduled workflows will be automatically retried, but users issuing ad-hoc queries may encounter failures. Those failures are transient and frequently succeed upon retry.

The Amperity Platform Engineering team is monitoring the AWS incident and we will continue to provide updates here as we learn more.

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