Outage in Amperity

Partial outage impacting some in-app features on AWS

Resolved Major
December 08, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Some internal Amperity services were unavailable, and as a result some application features are unavailable on our AWS platform, including workflow management, source configuration, in-app notifications, and orchestrations. Our Platform Engineering has identified the services impacted, and is working to restart those services along with any impacted workflows. We will update this incident as we work to restore all features of the Amperity application.
Components affected
Amperity Sources Amperity Destinations Amperity AWS Platform
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/08/2023 11:33PM

Our Platform Engineering team has identified the root cause of this incident, and a hotfix has been deployed to prevent it from reoccurring in the future.

MONITORING almost 2 years ago - at 12/08/2023 10:31PM

All impacted services have been restarted, and all impacted workflows have been restarted. The partial outage lasted from approximately 1:37PM to 1:53PM PST.

Our Platform Engineering team will be closely monitoring the system while they investigate further and identify a fix for the root cause.

IDENTIFIED almost 2 years ago - at 12/08/2023 09:58PM

Some internal Amperity services were unavailable, and as a result some application features are unavailable on our AWS platform, including workflow management, source configuration, in-app notifications, and orchestrations.

Our Platform Engineering has identified the services impacted, and is working to restart those services along with any impacted workflows. We will update this incident as we work to restore all features of the Amperity application.

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