Outage in Amplify

Google SSO Login Issues

Resolved Minor
September 18, 2025 - Started 3 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We have been made aware of a potential issue with Google login authentication. These issues may impact some users attempting to utilize Google Single Sign-on (SSO) services. As a result, some users may experience difficulties accessing Amplify accounts via Google login. This issue is also affecting some of our Support staffs' ability to access internal tools that require a Google SSO method. We are monitoring this situation and will provide updates here. Thank you so much for your patience!
Components affected
Amplify CKLA Amplify ELA Amplify Reading Amplify Science Amplify mCLASS Assessment Amplify mCLASS Intervention
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/18/2025 09:16PM

This incident has been resolved.

MONITORING 3 days ago - at 09/18/2025 03:48PM

We are seeing relief on this issue now. We will continue to monitor the situation.

INVESTIGATING 3 days ago - at 09/18/2025 03:17PM

We have been made aware of a potential issue with Google login authentication. These issues may impact some users attempting to utilize Google Single Sign-on (SSO) services. As a result, some users may experience difficulties accessing Amplify accounts via Google login. This issue is also affecting some of our Support staffs' ability to access internal tools that require a Google SSO method.

We are monitoring this situation and will provide updates here.

Thank you so much for your patience!

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