Outage in Amplify
Classwork and Other Curriculum Application Issues
Resolved MajorIncident Report
Summary AI Generated
Amplify experienced a major service incident affecting Classwork accessibility and eReader functionality, where highlights, annotations, and real-time activity saving were not working properly. The issue impacted Amplify ELA and Amplify Science curriculum applications for 1.8 hours. The engineering team implemented a fix and monitored the results before fully resolving the incident.
We are aware of and investigating an issue affecting Classwork accessibility, as well as unexpected behaviors within eReader activities (such as highlights and annotations not saving). Real-time activity saving is also affected.
Our Product and Engineering teams are working diligently to identify the root cause of and implement fixes for these issues.
We will provide updates here as endeavors to resolve these issues progress.
Thank you so much for your patience!
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/25/2026 04:31PM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/25/2026 03:07PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 02/25/2026 02:48PM
We are aware of and investigating an issue affecting Classwork accessibility, as well as unexpected behaviors within eReader activities (such as highlights and annotations not saving). Real-time activity saving is also affected.
Our Product and Engineering teams are working diligently to identify the root cause of and implement fixes for these issues.
We will provide updates here as endeavors to resolve these issues progress.
Thank you so much for your patience!
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