Outage in Amplify

Customer Support Chat

Minor

August 17, 2026 - Started 5 days ago
Official incident page

Incident Report

We are currently investigating an intermittent issue with our Customer Support Chat Channel that may prevent customers from seeing responses to their questions. If you experience this issue, please contact us through our Web Form (https://service.amplify.com/support).

Components affected

Amplify Customer Support

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Latest Updates ( sorted recent to last )

INVESTIGATING 1 day ago - at 08/21/2026 05:58PM

Some users are seeing relief on this issue after refreshing their browser page. If you refresh your browser and are still experiencing this issue, please continue reaching out to our Support teams via Web Form (https://service.amplify.com/support).

We appreciate your patience as we continue to work on this issue.

Thank you!

INVESTIGATING 5 days ago - at 08/17/2026 07:03PM

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