Is Amplify Customer Support Down? Check the current Amplify Customer Support status

Amplify Customer Support is operational

Updated

Amplify Customer Support not working for you?
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Current Amplify official ongoing incidents

No ongoing outages reported in Amplify's status page

IsDown pulls data from Amplify's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

Amplify Customer Support issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Amplify Customer Support problems

No comments yet

Amplify Customer Support outage history

IsDown has tracked 10 incidents for Amplify Customer Support since started monitoring Amplify status in March 2021.

  • May 29 2024

    7 months ago · lasted about 3 hours

    Our chat provider is currently experiencing an issue affecting chat delivery and platform access. As a result, our support teams are unable to use our chat platform. We are in communication with our chat provider and monitoring updates on their st... More details

  • Apr 22 2024

    8 months ago · lasted 38 minutes

    Our phone service provider has an issue impacting audio quality on inbound/outbound calls. As a result, if you place a call to our Customer Support team, you or the agent on the other end may experience a disruption in service. In the meantime, w... More details

  • Feb 14 2024

    10 months ago · lasted about 1 hour

    The live chat feature used by customers to connect with our support team is currently inaccessible to Amplify employees. Educators are still able to open and send chats, but there are no agents on the receiving end at this point. To ensure contin... More details

  • Mar 2021 ...
    IsDown started monitoring Amplify status

    We've tracked and collected 10 incidents for Amplify Customer Support since started monitoring Amplify status

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Amplify Customer Support outages in the last 30 days

Number of Incidents

0 issues

Last incident

207 days ago

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Stay informed about Amplify status changes

IsDown offers an easy way to monitor Amplify with maximum flexibility

Major Outages Notifications

IsDown monitors Customer Support for major outages. A major outage is when Customer Support experiences a critical issue that severely affects one or more services/regions. When Amplify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Amplify status page for minor outages. A minor outage is when Customer Support experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Amplify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Amplify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Amplify and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Amplify and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Amplify Customer Support down today?

Amplify Customer Support isn't down. You can check Amplify Customer Support status and incident details on the top of the page. IsDown continuously monitors Amplify Customer Support official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Amplify Customer Support status?

Amplify Customer Support is currently operational. You can check Amplify Customer Support status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Amplify Customer Support outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Amplify Customer Support slow today?

Currently there's no report of Amplify Customer Support being slow. Check on the top of the page if there are any reported problems by other users.

How are Amplify Customer Support outages detected?

IsDown monitors the Amplify Customer Support official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Amplify Customer Support outage?

Amplify Customer Support last outage was on May 29, 2024 with the title "Chat Support Issue"

Amplify not working for you? How do I know if Amplify is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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