Check if Amplify Customer Support is down, official outages, user-reported issues, and outages map.
Amplify Customer Support is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 14 incidents for Amplify Customer Support since started monitoring Amplify status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Amplify Customer Support outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
04:30 PM CEST
|
Minor
We apologize for any disruption you may be experiencing with Amplify Classroom or our other progr...
|
about 21 hours |
|
Sep 05, 2025
10:41 PM CEST
|
Minor
Our phone provider is currently reporting degraded performance with several of their applications...
|
2 days |
|
Sep 04, 2025
08:45 PM CEST
|
Minor
Our phone provider is currently reporting degraded performance with several of their applications...
|
about 2 hours |
|
Jun 10, 2025
05:30 PM CEST
|
Major
Our phone provider is currently experiencing a service disruption. As a result, our support phone...
|
about 7 hours |
|
May 29, 2024
05:15 PM CEST
|
Major
Our chat provider is currently experiencing an issue affecting chat delivery and platform access....
|
about 3 hours |
|
Apr 22, 2024
06:39 PM CEST
|
Minor
Our phone service provider has an issue impacting audio quality on inbound/outbound calls. As a r...
|
38 minutes |
|
Feb 14, 2024
04:01 PM CET
|
Major
The live chat feature used by customers to connect with our support team is currently inaccessibl...
|
about 1 hour |
|
Oct 12, 2023
04:33 PM CEST
|
Major
Our chat provider Intercom is currently experiencing issues with their inbox feature that is caus...
|
about 2 hours |
|
Sep 25, 2023
04:32 PM CEST
|
Major
We are aware of service disruptions affecting all Amplify products right now. We are currently in...
|
about 7 hours |
|
Jun 14, 2023
10:27 PM CEST
|
Major
The third party provider we utilize for phone support is currently experiencing an outage which i...
|
about 6 hours |
See what users are saying about Amplify Customer Support issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Monitoring Amplify since March 2021
Customer Support is part of Amplify. Check the Amplify's status.
4 incidents in 2025
Amplify Customer Support isn't down. You can check Amplify Customer Support status and incident details on the top of the page. IsDown continuously monitors Amplify Customer Support official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Amplify Customer Support is currently operational. You can check Amplify Customer Support status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Amplify Customer Support being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Amplify Customer Support official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Amplify Customer Support last outage was on October 20, 2025 with the title "Amazon Web Services Outage"
IsDown and DownDetector help users determine if Amplify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Amplify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required