Pricing

Outage in Amplify

Phone Support Service Issue

Resolved Minor

September 04, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our phone provider is currently reporting degraded performance with several of their applications. As a result, our phone support may experience intermittent connectivity issues. We are monitoring the status page of our phone provider for updates and will relay those updates here. In the meantime, you can contact with us via Chat by logging into your account or by Web Form (service.amplify.com/s/support). We appreciate your patience and hope this issue is resolved soon!

Components affected

Amplify Customer Support

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 09/04/2025 09:08PM

This incident has been resolved.

MONITORING 3 days ago - at 09/04/2025 07:46PM

Our phone service provider recently updated the status of these issues to Resolved. We are going to leave our status in Monitoring for the time being. Please feel free to continue connecting with our Support Team via phone now!

Thank you so much!

IDENTIFIED 3 days ago - at 09/04/2025 06:45PM

Our phone provider is currently reporting degraded performance with several of their applications. As a result, our phone support may experience intermittent connectivity issues.

We are monitoring the status page of our phone provider for updates and will relay those updates here.

In the meantime, you can contact with us via Chat by logging into your account or by Web Form (service.amplify.com/s/support).

We appreciate your patience and hope this issue is resolved soon!

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