Is Userlane Down? Check current status

Check if Userlane is down, official outages, user-reported issues, and outages map.

Current Userlane status

Userlane is working normally

Updated from Userlane official status page a few minutes ago

Userlane not working for you?

Userlane service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Userlane Outage Map

View Userlane Reports Map

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Userlane recent outages and downtime history

IsDown has tracked 46 incidents since started monitoring Userlane status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Userlane outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
05:10 PM CET
Major
CDN issues
We've detected an issue with our CDN provider, affecting most front end services.
about 17 hours
Oct 09, 2025
11:52 AM CEST
Minor
Frontend CDN degraded
We've identified an issue with our CDN provider which is affecting our frontend services.
about 24 hours
Jul 23, 2025
05:33 PM CEST
Minor
US - Performance degraded
We're currently working with our cloud provider to be able to scale our platform to handle the vo...
about 18 hours
May 29, 2025
04:34 PM CEST
Minor
US Region - Degraded performance
We have detected an scaling issue affecting our platform. Some requests might fail or take a long...
about 6 hours
May 08, 2025
06:33 PM CEST
Minor
US performance degraded
We are currently investigating reports of an issue affecting our platform. Our team is working to...
about 1 hour
Mar 18, 2025
06:52 PM CET
Minor
US performance degraded
The issue has been identified, and our team is working on a solution. We will provide further upd...
about 2 hours
Mar 17, 2025
05:13 PM CET
Major
Userlane backend outage
We are currently investigating reports of an issue affecting our platform. Our team is working to...
about 1 hour
Sep 03, 2024
06:28 PM CEST
Major
API Unavailable
We are currently investigating an issue with our US database
about 2 hours
Jul 30, 2024
02:37 PM CEST
Minor
Azure services issues
https://azure.status.microsoft/en-us/status
about 9 hours
Jul 16, 2024
11:28 AM CEST
Major
EU database overload
We are currently investigating this issue.
about 1 hour
Sign up to check more outage history

Be the first to know when Userlane goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Userlane status

See what users are saying about Userlane issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Userlane components or services current status

Component Status
Analytics EU OK
Analytics US OK
API EU OK
API US OK
Player-Editor EU OK
Player-Editor US OK
Portal EU OK
Portal US OK

Userlane offers a digital adoption platform that provides interactive guidance and training for software applications, featuring user analytics, API integration, and content management across various regions.

Monitoring Userlane since June 2023

Tracking 8 Userlane services and regions

Need help? Try here:
Support at website.
Check their status page.

7 incidents in 2025

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How to monitor the status of Userlane and all your dependencies?

IsDown is a status page aggregator that monitors if Userlane and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Userlane, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Userlane?

IsDown monitors Userlane health in almost real-time

Every few minutes we go to the status page of Userlane (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Userlane's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Userlane, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Userlane and other services.

One status page to monitor all your external dependencies

What you get when monitoring Userlane with IsDown

Track Userlane incidents and downtimes by severity

IsDown checks Userlane official status page for major/minor outages or downtimes. A major outage is when Userlane experiences a critical issue that severely affects one or more services/regions. A minor incident is when Userlane experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Userlane outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Userlane

Userlane and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Userlane outages and downtimes

IsDown collects all information from the outages published in Userlane status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Userlane outages that impact your business

IsDown monitors Userlane and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Userlane but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Userlane and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Userlane and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Userlane or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Userlane and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Userlane or other services

Send outage information from Userlane and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Userlane and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Userlane and other services to your tools

Share Userlane status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Userlane down?'

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Share Userlane status in your status page

Userlane Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Userlane outages, IsDown monitors Userlane's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Userlane status page monitoring with real-time incident details.
Monitor 4,522+ services including Userlane in a single dashboard.
Instant Userlane outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Userlane official status and user-reported issues.
Maintenance feed for Userlane
Granular alerts filtering by Userlane components and regions.
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Frequently Asked Questions

Is Userlane down today?

Userlane isn't down. You can check Userlane status and incident details on the top of the page. IsDown continuously monitors Userlane official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Userlane status?

Userlane is currently operational. You can check Userlane status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Userlane outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Userlane down today or just slow?

Currently there's no report of Userlane being slow. Check on the top of the page if there are any reported problems by other users.

How are Userlane outages detected?

IsDown monitors the Userlane official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Userlane having an outage right now?

Userlane last outage was on October 29, 2025 with the title "CDN issues"

How to check if Userlane is down?

Why use IsDown to monitor Userlane instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Userlane and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Userlane?

IsDown and DownDetector help users determine if Userlane is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Userlane's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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