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Outage in Userlane

US - Performance degraded

Resolved Minor
July 23, 2025 - Started 10 months ago - Lasted about 18 hours

Incident Report

We're currently working with our cloud provider to be able to scale our platform to handle the volume of requests. In the meantime, performance will be degrarded and some requests might time out.

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Latest Updates ( sorted recent to last )
IDENTIFIED 10 months ago - at 07/23/2025 03:35PM

We're currently working with our cloud provider to be able to scale our platform to handle the volume of requests. In the meantime, performance will be degrarded and some requests might time out.

INVESTIGATING 10 months ago - at 07/23/2025 02:05PM

We're currently working with our cloud provider to be able to scale our platform to handle the volume of requests. In the meantime, performance will be degrarded and some requests might time out.

Latest Userlane outages

Degraded performance - 5 months ago

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