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Outage in Userlane

Segments with date filters not being activated

Resolved Minor
February 04, 2026 - Started 3 months ago - Lasted about 23 hours

Incident Report

We're aware of an issue with segments that contain a date filter, resulting in associated content not being displayed to users. A fix has been identified. We will provide further updates as progress is made. Thank you for your understanding.

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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 02/04/2026 02:10PM

A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.

IDENTIFIED 3 months ago - at 02/04/2026 11:21AM

We're aware of an issue with segments that contain a date filter, resulting in associated content not being displayed to users.

A fix has been identified. We will provide further updates as progress is made. Thank you for your understanding.

Latest Userlane outages

Degraded performance - 5 months ago
Degraded API on US - 6 months ago

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