Outage in Userlane

Degraded performance

Resolved Minor
December 11, 2025 - Started 6 days ago - Lasted about 4 hours

Incident Report

We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
MONITORING 6 days ago - at 12/11/2025 11:28AM

A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.

INVESTIGATING 6 days ago - at 12/11/2025 11:08AM

We are still investigating reports of slow response times affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.

INVESTIGATING 6 days ago - at 12/11/2025 09:09AM

We continue t investigate reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.

MONITORING 6 days ago - at 12/11/2025 09:01AM

A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.

IDENTIFIED 6 days ago - at 12/11/2025 09:00AM

The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.

INVESTIGATING 6 days ago - at 12/11/2025 08:39AM

We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.

Latest Userlane outages

Degraded API on US - about 1 month ago
CDN issues - about 2 months ago
Frontend CDN degraded - 2 months ago
US - Performance degraded - 5 months ago

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