Outage in Userlane
EU platform scaling issues
Resolved Minor
January 28, 2026 - Started 19 days ago
- Lasted about 3 hours
Incident Report
We've identified an issue preventing our platform from scaling. Users might experience degraded performance or timeouts.
We're rolling out a fix that will take up to 3 hours to fully deploy
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Latest Updates ( sorted recent to last )
MONITORING
20 days ago - at 01/28/2026 11:20AM
A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.
IDENTIFIED
20 days ago - at 01/28/2026 09:20AM
We've identified an issue preventing our platform from scaling. Users might experience degraded performance or timeouts.
We're rolling out a fix that will take up to 3 hours to fully deploy
Latest Userlane outages
Segments with date filters not being activated - 13 days ago
Degraded performance - 2 months ago
Degraded API on US - 4 months ago
CDN issues - 4 months ago
Frontend CDN degraded - 4 months ago
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