Outage in Userlane

US Region - Degraded performance

Resolved Minor
May 29, 2025 - Started 7 months ago - Lasted about 6 hours

Incident Report

We have detected an scaling issue affecting our platform. Some requests might fail or take a long time to be resolved. We are working with our cloud provider to fix the issue as soon as possible.

Need to monitor Userlane outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
MONITORING 7 months ago - at 05/29/2025 03:53PM

We've managed to partially scale our US platform. Most request should be back to normal.

INVESTIGATING 7 months ago - at 05/29/2025 02:34PM

We have detected an scaling issue affecting our platform. Some requests might fail or take a long time to be resolved.
We are working with our cloud provider to fix the issue as soon as possible.

Latest Userlane outages

Degraded performance - 6 days ago
Degraded API on US - about 1 month ago
CDN issues - about 2 months ago
Frontend CDN degraded - 2 months ago
US - Performance degraded - 5 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook