Outage in Userlane

US Region - Degraded performance

Resolved Minor
May 29, 2025 - Started 5 months ago - Lasted about 6 hours

Incident Report

We have detected an scaling issue affecting our platform. Some requests might fail or take a long time to be resolved. We are working with our cloud provider to fix the issue as soon as possible.

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Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 05/29/2025 03:53PM

We've managed to partially scale our US platform. Most request should be back to normal.

INVESTIGATING 5 months ago - at 05/29/2025 02:34PM

We have detected an scaling issue affecting our platform. Some requests might fail or take a long time to be resolved.
We are working with our cloud provider to fix the issue as soon as possible.

Latest Userlane outages

CDN issues - 3 days ago
Frontend CDN degraded - 23 days ago
US - Performance degraded - 3 months ago
US performance degraded - 6 months ago
US performance degraded - 8 months ago

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