Outage in Amplify

mCLASS Performance Issues

Resolved Major

October 24, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of and investigating an issue where some users are seeing error messages across multiple mCLASS applications (Intervention, Student Assessment, Teacher Assessment, Classroom Reporting). Our Product team is currently working on identifying the root cause of and implementing a fix for this issue. We thank you for your patience and will continue providing updates here!

Components affected

Amplify mCLASS Assessment Amplify mCLASS Intervention

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/24/2025 09:57PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 10/24/2025 06:07PM

We have seen an uptick in reports of this issue and are continuing to investigate.

MONITORING 6 months ago - at 10/24/2025 05:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 10/24/2025 05:13PM

We are aware of and investigating an issue where some users are seeing error messages across multiple mCLASS applications (Intervention, Student Assessment, Teacher Assessment, Classroom Reporting). Our Product team is currently working on identifying the root cause of and implementing a fix for this issue.

We thank you for your patience and will continue providing updates here!

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