Outage in Amplitude

Data Warehouse And Cloud Import Delays

Resolved Minor
December 03, 2024 - Started 18 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing internal latency when importing customers' data since 2024-12-03 8:30 am UTC. For customers using Data Warehouse Import and Cloud Storage Import, export time to Data Warehouse and Cloud Storage integrated services is elevated (up to 19 hours delay). The root cause is identified and the remediation is applied. We expect to drain unfinished jobs in 2 hour.
Components affected
Amplitude Data Processing
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 12/03/2024 11:03PM

This incident has been resolved.

MONITORING 18 days ago - at 12/03/2024 09:16PM

The incident happens in the US data center. And there is no data loss.

MONITORING 18 days ago - at 12/03/2024 08:49PM

We are experiencing internal latency when importing customers' data since 2024-12-03 8:30 am UTC. For customers using Data Warehouse Import and Cloud Storage Import, export time to Data Warehouse and Cloud Storage integrated services is elevated (up to 19 hours delay). The root cause is identified and the remediation is applied. We expect to drain unfinished jobs in 2 hour.

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