Platform Alerts

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. 

We're still working through different hypotheses, and our engineers are actively working to resolve the issue.
Some customers may be experiencing intermittent failures opening their models.

We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Update - Thank you for your patience as we continue to investigate this issue. We are investigating various aspects of our network to understand the contributing factors. Initial investigations and steps to mitigate the problem haven't been successful.

Some customers may still be experiencing intermittent issues accessing their models or integration failures.

We do not yet have a time for resolution, but our engineers are actively working to resolve the issue. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Thank you for your patience as we continue to investigate this issue.
Some customers may still be experiencing intermittent issues accessing their models or integration failures.

We do not yet have time to resolve this, but our engineers are actively working to resolve the issue. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

We are currently investigating an issue resulting in some customers not being able to load models.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.