Platform Alerts

We have received the conformation from our vendor that the issue is fully resolved and we have also received a positive response during the monitoring, hence we confirm that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.

The vendor has identified the cause of the issue and is actively working on a fix. Once we receive confirmation that the issue has been resolved, we will conduct internal checks to ensure the platform is fully operational. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience any issues, please feel free to reach out to Anaplan Support. We will provide a final update when we consider the situation fully resolved.

Our third-party vendor continues to work on this issue with urgency, and we are actively collaborating with them to ensure a swift resolution. At this time, we do not yet have an estimated time for resolution.
As noted in our previous update, if you encounter this issue, please close your browser and try again.
We will provide updates every 60 minutes until the issue is fully resolved.

We have escalated this issue to our third-party vendor, and their team is actively investigating. While we do not yet have an estimated time for resolution, we are working closely with them to resolve this as quickly as possible. As mentioned in our previous update, If you encounter this issue, please close your browser and try again.

We will provide updates every 60 minutes until the issue is fully resolved.

We are actively investigating the issue with our third-party provider and would like to offer a temporary workaround. If you encounter this issue, please close your browser and try again.
We will provide updates every 60 minutes as we work to resolve this as quickly as possible.

Thank you for your patience as we continue to investigate the issue with the third-party provider and are establishing a plan to mitigate the issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 60 minutes as we work to resolve this issue as quickly as possible.

We are aware that there may be intermittent errors when attempting to access and navigate the platform. Thank you for your patience as we continue to investigate this issue.

Our third party providers are engaged with us and we are actively investigating with them.

Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

We are aware that there may be intermittent errors when attempting to access and navigate the platform. Thank you for your patience as we continue to investigate this issue. We have engaged third party providers and are establishing a plan to mitigate the issue.

Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

We are aware that there may be intermittent errors when attempting to access and navigate the platform. Thank you for your patience as we continue to investigate this issue. We have engaged third party providers to mitigate the issue.

Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

We are aware that there may be intermittent errors when attempting to access and navigate the platform. Thank you for your patience as we continue to investigate this issue.

Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

We are currently investigating an issue resulting in some customers not being able to load models.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.