Outage in Ancestry
Customers may be experiencing issues at this time. Investigation underway.
Resolved MajorIncident Report
The cause for site impact is being investigated at this time.
Components affected
Ancestry Family Tree FeaturesLatest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 01/01/2025 04:22PM
This incident has been resolved.
INVESTIGATING
11 months ago - at 01/01/2025 07:25AM
The cause for site impact is being investigated at this time.
source IsDown
Service outage prevents user logins
Reports started 5 minutes before official outage was reported
Widespread login failures across app and website, displaying 'Unknown error' messages. No other site issues reported.
Latest Ancestry outages
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