When was the last Ancestry outage?

The last Ancestry outage was on December 05, 2025: "Customers may be experiencing issues at this time. Investigation underway."

How do I check if Ancestry is down?

Use IsDown to monitor Ancestry status and get alerts when Ancestry is down. You can also check the official Ancestry status page.

How do I get alerts when Ancestry is down?

Create an IsDown account to monitor Ancestry status. Get instant alerts via Slack, PagerDuty, or email when Ancestry outages occur.

Is Ancestry Down? Ancestry Status & Outages

Q: What is Ancestry status right now?

Ancestry is operational. Check Ancestry service health and outages at the top of this page for real-time updates.

Q: Is Ancestry down today?

Ancestry is not down today according to the official status page. IsDown monitors Ancestry status continuously for outages and service health issues.

Ancestry status updated a few minutes ago

What is Ancestry status right now?

Ancestry is working normally

IsDown last checked Ancestry status on March 21, 2026 at 07:11 PM EDT. We've received 5 user reports in the past 24 hours.

Monitoring since Feb 2023 · 103 incidents caught · 8 components tracked in real-time

Ancestry service health over the last 24 hours

This chart shows the number of user-reported issues for Ancestry service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Alert others

Outage Map

See where users report Ancestry is down. The map shows recent Ancestry outages from around the world.

Top locations, last 24h:

United States

Ancestry Outage Map

Recent Ancestry outage reports

See what users report when Ancestry is down and how Ancestry outages affect them.

Mar 21, 2026 (about 13 hours ago) 🇺🇸 United States of America

grandpa - website says Pretty-print at the top and {} below it on all browsers.
Mar 20, 2026 (about 23 hours ago) 🇺🇸 United States of America

Unable - Unable to upload image to person profiles..
Mar 20, 2026 (about 24 hours ago) 🇺🇸 United States of America

Newspapaer.com. Oops, we are having trouble loading Save to Ancestry. Please try again later.
Mar 20, 2026 (1 day ago) 🇺🇸 United States of America

Pat - I’m trying to add to my family tree and Ancestry keeps telling me that "this feature is unavailable at this time.” This has been happening constantly for the past 3 days. the only time it works is 5 am..
Mar 20, 2026 (1 day ago) 🇺🇸 United States of America

can’t - working on family tree. keep getting message "Sorry, this feature is unavailable at this time.” this has been happening for the past two days.
Mar 20, 2026 (1 day ago) 🇺🇸 United States of America

Alan - Unable to Edit information or Edit relationships.
Mar 17, 2026 (4 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

jen - unable to log in to ancestry.co.uk, have been having issues for almost a week..
Mar 15, 2026 (6 days ago) 🇺🇸 United States of America

Sylvia - I am unable to log on to my ancestry account.
Mar 13, 2026 (9 days ago) 🇺🇸 United States of America

Hints show as "temporarily unavailable" but they're available on some people.
Mar 12, 2026 (9 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

mark - Cannot see any prices, neither new or upgrade pages.
Mar 10, 2026 (11 days ago) 🇺🇸 United States of America

Linda - Cannot sign in. Little circle just keeps spinning..
Mar 08, 2026 (13 days ago) 🇺🇸 United States of America

K - Ancestry will not save records or sources. It either says try again later or just shows a blank page - not saving. Been happening for a few days. The bot says everything is fine . I cleared caches , different browsers - it’s Ancestry that’s messed up..
Mar 07, 2026 (14 days ago) 🇺🇸 United States of America

Ancestry will not allow me to "accept" a hint and just tells me to try again lager..

Hint-related Functionality
Mar 07, 2026 (14 days ago) 🇺🇸 United States of America

Connie - Not letting me save sources.
Mar 07, 2026 (14 days ago) 🇺🇸 United States of America

Not working. Not able to use..

Recent Ancestry outages detected by IsDown

Full incident reports for recent Ancestry outages, including timelines, affected components, and resolution details.

about 1 hour

Customers may be experiencing issues at this time. Investigation underway.

Dec 05, 2025 at 03:57 AM

about 21 hours

Customers may be experiencing issues at this time. Investigation underway.

Oct 20, 2025 at 08:51 AM

about 3 hours

Customers may be experiencing issues at this time. Investigation underway.

Oct 10, 2025 at 11:29 AM

about 1 hour

Customers may be experiencing issues at this time. Investigation underway.

Jul 22, 2025 at 11:54 AM

43 minutes

Customers may be experiencing issues at this time. Investigation underway.

Jul 18, 2025 at 11:15 AM

25 minutes

Customers may be experiencing issues at this time. Investigation underway.

Jun 26, 2025 at 12:15 PM

about 4 hours

Customers may be experiencing issues at this time. Investigation underway.

Jun 18, 2025 at 06:57 PM

23 minutes

Customers may be experiencing issues at this time. Investigation underway.

Jun 02, 2025 at 05:05 PM

22 minutes

Customers may be experiencing issues at this time. Investigation underway.

Apr 24, 2025 at 03:24 PM

about 2 hours

Customers may be experiencing issues at this time. Investigation underway.

Apr 07, 2025 at 02:22 PM

Title	Started At	Duration
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Dec 05, 2025 at 08:57 AM UTC	about 1 hour
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Oct 20, 2025 at 12:51 PM UTC	about 21 hours
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Oct 10, 2025 at 03:29 PM UTC	about 3 hours
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jul 22, 2025 at 03:54 PM UTC	about 1 hour
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jul 18, 2025 at 03:15 PM UTC	43 minutes
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jun 26, 2025 at 04:15 PM UTC	25 minutes
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jun 18, 2025 at 10:57 PM UTC	about 4 hours
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jun 02, 2025 at 09:05 PM UTC	23 minutes
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Apr 24, 2025 at 07:24 PM UTC	22 minutes
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Apr 07, 2025 at 06:22 PM UTC	about 2 hours

Ancestry Components Status

Check if any Ancestry component is down. View the current status of 8 services and regions.

Component	Status	Details
DNA-related Features status	OK	View details
Family Tree Features status	OK	View details
Hint-related Functionality status	OK	View details
Home Page status	OK	View details
Login Processes status	OK	View details
Mobile Applications status	OK	View details
Search Functionality status	OK	View details
Shopping Cart status	OK	View details

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Teams that track Ancestry status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.

Garmin Aviation Other

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TeamViewer Team Collaboration

Datto Backup & Disaster Recovery

MINOR

Edgenuity Education Technology

Mimecast Email Delivery

MINOR

DeepSeek API Services

10to8 Project & Work Management

Charlie Other

UDisc Other

Bright Funds Other

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Frequently Asked Questions

Is Ancestry down today?

Ancestry isn't down. You can check Ancestry status and incident details on the top of the page. IsDown continuously monitors Ancestry official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Ancestry status?

Ancestry is currently operational. You can check Ancestry status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Ancestry outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Ancestry down today or just slow?

Currently there's no report of Ancestry being slow. Check on the top of the page if there are any reported problems by other users.

How are Ancestry outages detected?

IsDown monitors the Ancestry official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Ancestry having an outage right now?

Ancestry last outage was on December 05, 2025 with the title "Customers may be experiencing issues at this time. Investigation underway."

How often does Ancestry go down?

IsDown has tracked 101 Ancestry incidents since February 2023.

Is Ancestry down for everyone or just me?

Check the Ancestry status at the top of this page. IsDown combines official status page data with user reports to show whether Ancestry is down for everyone or if the issue is on your end.

What Ancestry components does IsDown monitor?

IsDown monitors 8 Ancestry components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.

How IsDown compares to DownDetector when monitoring Ancestry?

IsDown and DownDetector help users determine if Ancestry is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ancestry's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.