Is Ancestry Down? Check the current Ancestry status

Ancestry is operational

Updated a few minutes ago

Ancestry not working for you?

Current Ancestry official ongoing incidents

No ongoing outages reported in Ancestry's status page

IsDown pulls data from Ancestry's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

Ancestry issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Ancestry problems

  • D

    Dina

    16 days ago

    Browser Validation Error 54 This process is automatic. Your browser will redirect to your requested content shortly. Incident ID: 8ed7cf4f5d2d6456 Timestamp: 2024-12-05T23:27:58.353Z

  • A

    Andrea

    about 2 months ago

    Thrulines page says it cannot load; been ongoing for hours. Support said they'd update status page, but haven't.

  • E

    Edith

    2 months ago

    Hint-related Functionality Most people don't have hints and the ones that do won't pull up, The site indicates no hints found

  • G

    Greg

    3 months ago

    Something went wrong. Please try again later. Constantly getting this message when reviewing hints

  • I

    Isaac

    3 months ago

    Something went wrong. Please try again later. Shows up every time I search something

  • A

    Amanda

    4 months ago

    It will not let me add or delete people on my tree it’s done this for last 2 weeks I renewed for 4 months so it should let me save but it’s not it’s saying ancestry down at the moment waisted 2 weeks plus how ever long this problem goes on for

  • J

    Jack

    4 months ago

    Can not access DNA except for the home person.....no option for "view other tests" Been going on for several hours

  • B

    Brenda

    4 months ago

    Pages won't load...intermittently works, but pretty much consistently not loading any pages I try to click on to open...

  • C

    Christine

    5 months ago

    Unable to access trees or hints

  • L

    les

    5 months ago

    Search functions haven't been working properly for the last several days. (Ancestry's issues aren't only due to the major worldwide tech outage, as Ancestry's PR folks have been saying.)

  • R

    Rose

    5 months ago

    No information is available.

  • D

    Diane

    5 months ago

    Unable to open various databases, i.e. Texas Death Certificates, etc.

  • K

    Keith_H

    5 months ago

    "We’re sorry but this feature is temporarily unavailable." Unable to search, view hints etc. So, no interaction with their datasets.

  • A

    Angela

    5 months ago

    Unable to access trees, hints, etc.

  • A

    Andrew

    5 months ago

    Website keeps crashing, has now locked me out

  • T

    Ted

    6 months ago

    Home Page not responding or loading. The popup says ,"Hmmm… can't reach this page"

  • C

    Christine

    6 months ago

    Can’t access information on individual profile pages

  • U

    Ulric

    7 months ago

    Continuously logs me out

  • V

    VM

    8 months ago

    Not displaying image transcriptions, button to show transcriptions is grayed out

Ancestry outage history

IsDown has tracked 88 incidents since started monitoring Ancestry status in February 2023.

Ancestry outages in the last 30 days

Number of Incidents

1 issues

Last incident

12 days ago

Reports by users in other services in the last 12 hours

Discord https://discord.com/
Discord user reports
McDonald's Mobile App https://www.mcdonalds.com/us/en-us.html
McDonald's Mobile App user reports
Meta https://meta.com
Meta user reports
Astound https://www.astound.com/
Astound user reports
Spectrum https://www.spectrum.net/
Spectrum user reports
Epic Games https://epicgames.com/
Epic Games user reports
UpCloud https://upcloud.com
UpCloud user reports
Roblox https://roblox.com
Roblox user reports
Viber https://www.viber.com/en/
Viber user reports
McGraw Hill https://mcgrawhill.com/
McGraw Hill user reports

Frequently Asked Questions

Is Ancestry down today?

Ancestry isn't down. You can check Ancestry status and incident details on the top of the page. IsDown continuously monitors Ancestry official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Ancestry status?

Ancestry is currently operational. You can check Ancestry status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Ancestry outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Ancestry slow today?

Currently there's no report of Ancestry being slow. Check on the top of the page if there are any reported problems by other users.

How are Ancestry outages detected?

IsDown monitors the Ancestry official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Ancestry outage?

Ancestry last outage was on December 09, 2024 with the title "Customers may be experiencing issues at this time. Investigation underway."

Ancestry not working for you? How do I know if Ancestry is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.