Ancestry is operational
Updated a few minutes ago
IsDown pulls data from Ancestry's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Dina
16 days agoBrowser Validation Error 54 This process is automatic. Your browser will redirect to your requested content shortly. Incident ID: 8ed7cf4f5d2d6456 Timestamp: 2024-12-05T23:27:58.353Z
Andrea
about 2 months agoThrulines page says it cannot load; been ongoing for hours. Support said they'd update status page, but haven't.
Edith
2 months agoHint-related Functionality Most people don't have hints and the ones that do won't pull up, The site indicates no hints found
Greg
3 months agoSomething went wrong. Please try again later. Constantly getting this message when reviewing hints
Isaac
3 months agoSomething went wrong. Please try again later. Shows up every time I search something
Amanda
4 months agoIt will not let me add or delete people on my tree it’s done this for last 2 weeks I renewed for 4 months so it should let me save but it’s not it’s saying ancestry down at the moment waisted 2 weeks plus how ever long this problem goes on for
Jack
4 months agoCan not access DNA except for the home person.....no option for "view other tests" Been going on for several hours
Brenda
4 months agoPages won't load...intermittently works, but pretty much consistently not loading any pages I try to click on to open...
Christine
5 months agoUnable to access trees or hints
les
5 months agoSearch functions haven't been working properly for the last several days. (Ancestry's issues aren't only due to the major worldwide tech outage, as Ancestry's PR folks have been saying.)
Rose
5 months agoNo information is available.
Diane
5 months agoUnable to open various databases, i.e. Texas Death Certificates, etc.
Keith_H
5 months ago"We’re sorry but this feature is temporarily unavailable." Unable to search, view hints etc. So, no interaction with their datasets.
Angela
5 months agoUnable to access trees, hints, etc.
Andrew
5 months agoWebsite keeps crashing, has now locked me out
Ted
6 months agoHome Page not responding or loading. The popup says ,"Hmmm… can't reach this page"
Christine
6 months agoCan’t access information on individual profile pages
Ulric
7 months agoContinuously logs me out
VM
8 months agoNot displaying image transcriptions, button to show transcriptions is grayed out
IsDown has tracked 88 incidents since started monitoring Ancestry status in February 2023.
12 days ago · lasted about 2 hours
The cause for site impact is being investigated at this time. More details
about 1 month ago · lasted 33 minutes
The cause for site impact is being investigated at this time. More details
about 1 month ago · lasted 29 minutes
The cause for site impact is being investigated at this time. More details
We've tracked and collected 88 incidents since started monitoring Ancestry status
Number of Incidents
1 issues
Last incident
12 days ago
Ancestry isn't down. You can check Ancestry status and incident details on the top of the page. IsDown continuously monitors Ancestry official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ancestry is currently operational. You can check Ancestry status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ancestry being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ancestry official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ancestry last outage was on December 09, 2024 with the title "Customers may be experiencing issues at this time. Investigation underway."
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.