When was the last Ancestry outage?

The last Ancestry outage was on December 05, 2025: "Customers may be experiencing issues at this time. Investigation underway."

How do I check if Ancestry is down?

Use IsDown to monitor Ancestry status and get alerts when Ancestry is down. You can also check the official Ancestry status page.

How do I get alerts when Ancestry is down?

Create an IsDown account to monitor Ancestry status. Get instant alerts via Slack, PagerDuty, or email when Ancestry outages occur.

Ancestry status. Is Ancestry down right now?

Q: What is Ancestry status right now?

Ancestry is operational. Check Ancestry service health and outages at the top of this page for real-time updates.

Q: Is Ancestry down today?

Ancestry is not down today according to the official status page. IsDown monitors Ancestry status continuously for outages and service health issues.

Ancestry status updated a few minutes ago

What is Ancestry status right now?

Ancestry is working normally

IsDown last checked Ancestry status on January 28, 2026 at 02:49 PM EET. We've received 2 user reports in the past 24 hours.

Monitoring since Feb 2023 · 103 incidents caught · 8 components tracked in real-time

Ancestry service health over the last 24 hours

This chart shows the number of user-reported issues for Ancestry service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Ancestry Outage Map

See where users report Ancestry is down. The map shows recent Ancestry outages from around the world.

Top locations, last 24h:

United States

Ancestry Outage Map

Recent Ancestry outage reports

See what users report when Ancestry is down and how Ancestry outages affect them.

Jan 27, 2026 (1 day ago) 🇺🇸 United States of America

Theresa - Hi this has been a problem for a very long time. I select search then Web and here is the message today: Connection Error Error NA We are experiencing an issue on our site. Web server is returning an unknown error There is an unknown connection issue between Cloudflare and the origin we....
Jan 26, 2026 (1 day ago) 🇺🇸 United States of America

when type in www.ancestry.com get a screen that says "Pretty-print" on it. Reported to ancestry over a week ago and nothing has been done about it. I have the most expensive plan they offer and I am disgusted. Should at least get a partial refund.
Jan 16, 2026 (12 days ago)

Can't get ancestry.com page to load using three different browsers..
Jan 12, 2026 (16 days ago)

DAVID - When I click search on my home page it keeps fliping back to home page WHY?.
Jan 12, 2026 (16 days ago)

Me - The site has been so slow it won't load for a week.
Jan 09, 2026 (19 days ago)

Deb - While trying to merge a profile, I get a message that says I need to “try again later”..
Dec 28, 2025 (about 1 month ago)

Rob - When I try to open ancestry.com, all I get is a blank page with a few options like save or copy and not my family tree..

Downtime health for the last 90 days

In the last 90 days, Ancestry had 1 incident with a median duration of 46 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

46 minute

Median Resolution

Latest Ancestry outages detected by IsDown

Check Ancestry status history below. IsDown detects when Ancestry is down, tracking both official outages and user-reported issues.

about 1 hour

Customers may be experiencing issues at this time. Investigation underway.

Dec 05, 2025 at 10:57 AM

about 21 hours

Customers may be experiencing issues at this time. Investigation underway.

Oct 20, 2025 at 03:51 PM

about 3 hours

Customers may be experiencing issues at this time. Investigation underway.

Oct 10, 2025 at 06:29 PM

about 1 hour

Customers may be experiencing issues at this time. Investigation underway.

Jul 22, 2025 at 06:54 PM

43 minutes

Customers may be experiencing issues at this time. Investigation underway.

Jul 18, 2025 at 06:15 PM

25 minutes

Customers may be experiencing issues at this time. Investigation underway.

Jun 26, 2025 at 07:15 PM

about 4 hours

Customers may be experiencing issues at this time. Investigation underway.

Jun 19, 2025 at 01:57 AM

23 minutes

Customers may be experiencing issues at this time. Investigation underway.

Jun 03, 2025 at 12:05 AM

22 minutes

Customers may be experiencing issues at this time. Investigation underway.

Apr 24, 2025 at 10:24 PM

about 2 hours

Customers may be experiencing issues at this time. Investigation underway.

Apr 07, 2025 at 09:22 PM

Title	Started At	Duration
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Dec 05, 2025 at 08:57 AM UTC	about 1 hour
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Oct 20, 2025 at 12:51 PM UTC	about 21 hours
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Oct 10, 2025 at 03:29 PM UTC	about 3 hours
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jul 22, 2025 at 03:54 PM UTC	about 1 hour
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jul 18, 2025 at 03:15 PM UTC	43 minutes
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jun 26, 2025 at 04:15 PM UTC	25 minutes
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jun 18, 2025 at 10:57 PM UTC	about 4 hours
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Jun 02, 2025 at 09:05 PM UTC	23 minutes
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Apr 24, 2025 at 07:24 PM UTC	22 minutes
Customers may be experiencing issues at this time. Investigation underway. The cause for site impact is being investigated at this time. Additional information and status w...	Apr 07, 2025 at 06:22 PM UTC	about 2 hours

Ancestry Components Status

Check if any Ancestry component is down. View the current status of 8 services and regions.

Component	Status	Details
DNA-related Features status	OK	View details
Family Tree Features status	OK	View details
Hint-related Functionality status	OK	View details
Home Page status	OK	View details
Login Processes status	OK	View details
Mobile Applications status	OK	View details
Search Functionality status	OK	View details
Shopping Cart status	OK	View details

Frequently Asked Questions

Is Ancestry down today?

Ancestry isn't down. You can check Ancestry status and incident details on the top of the page. IsDown continuously monitors Ancestry official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Ancestry status?

Ancestry is currently operational. You can check Ancestry status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Ancestry outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Ancestry down today or just slow?

Currently there's no report of Ancestry being slow. Check on the top of the page if there are any reported problems by other users.

How are Ancestry outages detected?

IsDown monitors the Ancestry official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Ancestry having an outage right now?

Ancestry last outage was on December 05, 2025 with the title "Customers may be experiencing issues at this time. Investigation underway."

How IsDown compares to DownDetector when monitoring Ancestry?

IsDown and DownDetector help users determine if Ancestry is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ancestry's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.