Check if Ancestry Hint-related Functionality is down, official outages, user-reported issues, and outages map.
Ancestry Hint-related Functionality is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Ancestry status data.
IsDown has tracked 4 incidents for Ancestry Hint-related Functionality since started monitoring Ancestry status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jun 02, 2025
11:05 PM CEST
|
Major
The cause for site impact is being investigated at this time. Additional information and status w...
|
23 minutes |
Aug 15, 2024
05:09 PM CEST
|
Major
The cause for site impact is being investigated at this time.
|
about 2 hours |
Jul 19, 2024
07:09 AM CEST
|
Minor
The cause for site impact is being investigated at this time.
|
3 days |
Sep 18, 2023
08:27 PM CEST
|
Major
The cause for site impact is being investigated at this time.
|
about 2 hours |
Joe - Receiving this error message: We’re sorry but this feature is temporarily unavailable. Our hint system is temporarily offline. During this time, hint notifications may not appear and existing hints may be inaccessible. We thank you for your patience while we work to resolve this issue. .
Edith - Most people don't have hints and the ones that do won't pull up, The site indicates no hints found.
Hint-related functionality in Ancestry provides users with automated suggestions and clues to potentially expand their family trees based on historical records and user-contributed data.
Monitoring Ancestry since February 2023
Hint-related Functionality is part of Ancestry. Check the Ancestry's status.
1 incident in 2025
Ancestry Hint-related Functionality isn't down. You can check Ancestry Hint-related Functionality status and incident details on the top of the page. IsDown continuously monitors Ancestry Hint-related Functionality official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ancestry Hint-related Functionality is currently operational. You can check Ancestry Hint-related Functionality status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ancestry Hint-related Functionality being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ancestry Hint-related Functionality official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ancestry Hint-related Functionality last outage was on June 02, 2025 with the title "Customers may be experiencing issues at this time. Investigation underway."
IsDown and DownDetector help users determine if Ancestry is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ancestry's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.