Check if Ancestry Shopping Cart is down, official outages, user-reported issues, and outages map.
Ancestry Shopping Cart is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 3 incidents for Ancestry Shopping Cart since started monitoring Ancestry status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Ancestry Shopping Cart outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
08:51 AM EDT
|
Major
The cause for site impact is being investigated at this time. Additional information and status w...
|
about 21 hours |
|
Jan 27, 2025
01:25 PM EST
|
Major
The cause for site impact is being investigated at this time.
|
about 1 hour |
|
Jul 17, 2023
05:14 PM EDT
|
Major
The cause for site impact is being investigated at this time.
|
about 19 hours |
See what users are saying about Ancestry Shopping Cart issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Shopping Cart facilitates the purchase of subscriptions and DNA test kits, allowing users to review and manage selected products before finalizing transactions.
Monitoring Ancestry since February 2023
Shopping Cart is part of Ancestry. Check the Ancestry's status.
2 incidents in 2025
Ancestry Shopping Cart isn't down. You can check Ancestry Shopping Cart status and incident details on the top of the page. IsDown continuously monitors Ancestry Shopping Cart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ancestry Shopping Cart is currently operational. You can check Ancestry Shopping Cart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ancestry Shopping Cart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ancestry Shopping Cart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ancestry Shopping Cart last outage was on October 20, 2025 with the title "Customers may be experiencing issues at this time. Investigation underway."
IsDown and DownDetector help users determine if Ancestry is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ancestry's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.