Outage in Ancestry

Customers may be experiencing issues at this time. Investigation underway.

Resolved Major
January 27, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Ancestry status page and multiple sources to provide up-to-date information. Check back with us for the latest Ancestry uptime status.

Outage Details

The cause for site impact is being investigated at this time.
Components affected
Ancestry Login Processes Ancestry DNA-related Features Ancestry Shopping Cart
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/27/2025 07:03PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 01/27/2025 06:48PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/27/2025 06:42PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/27/2025 06:25PM

The cause for site impact is being investigated at this time.

Latest Ancestry outages

Customers may be experiencing issues at this time. Investigation underway. - about 23 hours ago
Customers may be experiencing issues at this time. Investigation underway. - 18 days ago
Customers may be experiencing issues at this time. Investigation underway. - 3 months ago
Customers may be experiencing issues at this time. Investigation underway. - 4 months ago
Customers may be experiencing issues at this time. Investigation underway. - 5 months ago

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