Outage in Ancestry

Customers may be experiencing issues at this time. Investigation underway.

Resolved Major
April 07, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
Components affected
Ancestry Search Functionality
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/07/2025 08:17PM

This incident has been resolved.

INVESTIGATING 7 months ago - at 04/07/2025 07:08PM

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

INVESTIGATING 7 months ago - at 04/07/2025 06:22PM

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

Latest Ancestry outages

Customers may be experiencing issues at this time. Investigation underway. - 6 days ago
Customers may be experiencing issues at this time. Investigation underway. - 16 days ago
Customers may be experiencing issues at this time. Investigation underway. - 3 months ago
Customers may be experiencing issues at this time. Investigation underway. - 3 months ago
Customers may be experiencing issues at this time. Investigation underway. - 4 months ago

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