Outage in Ancestry

Customers may be experiencing issues at this time. Investigation underway.

Resolved Major
October 10, 2025 - Started 25 days ago - Lasted about 3 hours
Official incident page

Incident Report

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
Components affected
Ancestry DNA-related Features
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/10/2025 06:27PM

This incident has been resolved.

INVESTIGATING 25 days ago - at 10/10/2025 05:00PM

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

INVESTIGATING 25 days ago - at 10/10/2025 03:29PM

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

Latest Ancestry outages

Customers may be experiencing issues at this time. Investigation underway. - 15 days ago
Customers may be experiencing issues at this time. Investigation underway. - 4 months ago
Customers may be experiencing issues at this time. Investigation underway. - 4 months ago
Customers may be experiencing issues at this time. Investigation underway. - 4 months ago
Customers may be experiencing issues at this time. Investigation underway. - 5 months ago

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