Outage in Anthropic

Elevated errors on Claude.ai for free usage

Resolved Minor
August 21, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We have temporarily routed free usage on Claude.ai to Claude 3 Haiku and will restore 3.5 Sonnet as soon as possible.
Components affected
Anthropic claude.ai Anthropic api.anthropic.com
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/22/2024 05:25PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/22/2024 12:33AM

Access to 3.5 Sonnet has been restored for free Claude.ai users, and we are closely monitoring.

IDENTIFIED about 1 year ago - at 08/21/2024 06:36PM

We are continuing to work to resolve issues in order to re-enable free Claude.ai 3.5 Sonnet for users. Other usage of 3.5 Sonnet is unaffected.

IDENTIFIED about 1 year ago - at 08/21/2024 02:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 08/21/2024 02:35PM

There are infrequent errors occurring on 3.5 Sonnet for API users, and free usage of Claude.ai is still routing to Claude 3 Haiku. We are continuing to work to restore access and will provides updates as we have them.

IDENTIFIED about 1 year ago - at 08/21/2024 08:59AM

We have temporarily routed free usage on Claude.ai to Claude 3 Haiku and will restore 3.5 Sonnet as soon as possible.

Latest Anthropic outages

Elevated error rates on API and claude.ai - about 11 hours ago
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