Outage in Anthropic
Claude Desktop login issues
Resolved MajorIncident Report
Summary AI Generated
Anthropic experienced a major incident where new users were unable to log into the Claude Desktop app, affecting the claude.ai service. The login issues prevented new users from accessing the desktop application for 3.4 hours. The incident has been resolved and Anthropic continued monitoring to ensure no further issues occurred.
Some new logins to the Claude Desktop app were not working.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 02/27/2026 05:21PM
This incident has been resolved.
MONITORING
about 2 hours ago - at 02/27/2026 05:21PM
We are continuing to monitor for any further issues.
MONITORING
about 2 hours ago - at 02/27/2026 05:20PM
Some new logins to the Claude Desktop app were not working.
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