Outage in AnyDesk
Service degradation - India
Resolved MinorIncident Report
Summary AI Generated
AnyDesk experienced service degradation in India due to issues with their upstream provider, impacting remote desktop sessions in the Indian zone for 14.9 hours. The incident affected the Asia region and was caused by problems outside of AnyDesk's direct control. The service was fully restored after working with the upstream provider to resolve the connectivity issues.
We are currently experiencing service degradation with our upstream provider in India. This will impact sessions in the Indian zone. We're in contact with our upstream provider and will provide an update once we receive further information. We apologise for any inconvenience caused.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 04/19/2026 08:29AM
This incident has been resolved.
INVESTIGATING
13 days ago - at 04/18/2026 10:41PM
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update.
Once again we apologise for any inconvenience caused.
INVESTIGATING
13 days ago - at 04/18/2026 09:20PM
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update.
Once again we apologise for any inconvenience caused.
INVESTIGATING
13 days ago - at 04/18/2026 08:07PM
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update.
Once again we apologise for any inconvenience caused.
INVESTIGATING
13 days ago - at 04/18/2026 06:42PM
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update.
Once again we apologise for any inconvenience caused.
INVESTIGATING
13 days ago - at 04/18/2026 05:36PM
We are currently experiencing service degradation with our upstream provider in India. This will impact sessions in the Indian zone. We're in contact with our upstream provider and will provide an update once we receive further information. We apologise for any inconvenience caused.
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