Outage in AnyDesk
Partial outage - Taiwan and Hong Kong
Major
April 28, 2026 - Started 3 days ago
Official incident page
Official incident page
Incident Report
We are currently facing degraded performance in our Asia zone, specifically Taiwan and Hong Kong.
Engineers are investigating and a further update will be provided once a root cause has been identified.
We apologise for any inconvenience caused.
Components affected
AnyDesk AsiaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 04/30/2026 06:22PM
Our engineering teams continue to work on the issue
IDENTIFIED
3 days ago - at 04/28/2026 11:59AM
Due to networking issues associated with one of our upstream providers, to reduce customer impact we will be re-routing customers from Taiwan and Hong Kong to our infrastructure in Japan.
INVESTIGATING
3 days ago - at 04/28/2026 11:20AM
We are currently facing degraded performance in our Asia zone, specifically Taiwan and Hong Kong.
Engineers are investigating and a further update will be provided once a root cause has been identified.
We apologise for any inconvenience caused.
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