Outage in AnyDesk
Service Degradation - macOS Custom Client Builds
Resolved MajorIncident Report
Summary AI Generated
AnyDesk experienced a service degradation that made custom client builds for macOS temporarily unavailable through their Customer Portal due to issues with an upstream provider. The incident affected the generation of macOS custom builds specifically, while other platform builds remained unaffected. The service was fully restored after 27 minutes.
Due to issues with one of our upstream providers, we are currently experiencing performance degradation affecting the generation of custom client builds for macOS. As a result, custom builds are temporarily unavailable for this platform.
We apologise for the inconvenience and appreciate your patience.
Components affected
AnyDesk Customer PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 05/22/2026 09:54AM
This incident has been resolved.
INVESTIGATING
about 8 hours ago - at 05/22/2026 09:29AM
Due to issues with one of our upstream providers, we are currently experiencing performance degradation affecting the generation of custom client builds for macOS. As a result, custom builds are temporarily unavailable for this platform.
We apologise for the inconvenience and appreciate your patience.
Latest AnyDesk outages
MacOS custom builds impacted - 18 days ago
Partial outage - Taiwan and Hong Kong - 24 days ago
Service degradation - India - about 1 month ago
Major outage - AnyDesk Network - 2 months ago
Service Degradation - Custom Client Builds - 3 months ago
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