Outage in api.video
Analytics Issue Identified
Resolved MinorIncident Report
Summary AI Generated
Analytics data retrieval was unavailable for approximately 22 hours on api.video, preventing access through both the dashboard and API. The issue stemmed from a database problem affecting web services and user space, though data collection continued normally throughout with no data loss. The analytics database was fully restored on July 21, 2026, returning all analytics services to normal operation.
Following the database issue we experienced over the past few hours, we have identified an issue affecting our Analytics feature.
Currently, data retrieval is not working, and analytics data cannot be accessed through the dashboard or API.
Please note that data collection is still operating normally, and no data has been lost.
Our team is actively working to restore full access to analytics data as quickly as possible.
We will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 07/21/2026 07:33AM
The issue affecting the Analytics database has been resolved, and all Analytics services are now fully operational.
Data retrieval through both the dashboard and API has been restored.
Thank you for your patience.
IDENTIFIED
1 day ago - at 07/20/2026 09:32AM
Following the database issue we experienced over the past few hours, we have identified an issue affecting our Analytics feature.
Currently, data retrieval is not working, and analytics data cannot be accessed through the dashboard or API.
Please note that data collection is still operating normally, and no data has been lost.
Our team is actively working to restore full access to analytics data as quickly as possible.
We will provide further updates as more information becomes available.
Latest api.video outages
Ongoing Database Incident - 2 days ago
Livestream Service Disruption - 15 days ago
Livestream service Degradation - 15 days ago
Service Interruption - about 1 month ago
Encoding Delay - 3 months ago
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