Outage in Apicbase

Email Provider Outage Impacting Orders

Resolved Minor
May 27, 2024 - Started about 1 year ago
Official incident page

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Outage Details

We regret to inform you that we are currently experiencing an outage with our email provider, which is affecting our ability to process Orders and send/receive emails. Our technical team is actively working with the email provider to resolve this issue as quickly as possible. During this time, you may encounter difficulties placing orders through our website and may not receive email confirmations. We appreciate your patience and understanding. We will provide an update as soon as the service is fully restored.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/27/2024 07:05PM

This incident has been resolved.

MONITORING about 1 year ago - at 05/27/2024 05:59PM

A fix has been implemented and we are monitoring the results.

MONITORING about 1 year ago - at 05/27/2024 03:37PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 05/27/2024 02:58PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 05/27/2024 02:45PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 05/27/2024 02:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 05/27/2024 02:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 05/27/2024 02:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 05/27/2024 01:43PM

We regret to inform you that we are currently experiencing an outage with our email provider, which is affecting our ability to process Orders and send/receive emails. Our technical team is actively working with the email provider to resolve this issue as quickly as possible. During this time, you may encounter difficulties placing orders through our website and may not receive email confirmations.

We appreciate your patience and understanding. We will provide an update as soon as the service is fully restored.

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Insights Hub dashboards affected for some users - 12 months ago
Email Provider Outage - about 1 year ago

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