Outage in Apicbase
Email Provider Outage Impacting Orders
Resolved Minor
May 27, 2024 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
We regret to inform you that we are currently experiencing an outage with our email provider, which is affecting our ability to process Orders and send/receive emails. Our technical team is actively working with the email provider to resolve this issue as quickly as possible. During this time, you may encounter difficulties placing orders through our website and may not receive email confirmations.
We appreciate your patience and understanding. We will provide an update as soon as the service is fully restored.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/27/2024 07:05PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 05/27/2024 05:59PM
A fix has been implemented and we are monitoring the results.
MONITORING
almost 2 years ago - at 05/27/2024 03:37PM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 05/27/2024 02:58PM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 05/27/2024 02:45PM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 05/27/2024 02:31PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 05/27/2024 02:28PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 2 years ago - at 05/27/2024 02:00PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 2 years ago - at 05/27/2024 01:43PM
We regret to inform you that we are currently experiencing an outage with our email provider, which is affecting our ability to process Orders and send/receive emails. Our technical team is actively working with the email provider to resolve this issue as quickly as possible. During this time, you may encounter difficulties placing orders through our website and may not receive email confirmations.
We appreciate your patience and understanding. We will provide an update as soon as the service is fully restored.
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