Outage in Apicbase

Availability Issues at Apicbase

Resolved Major

March 26, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our teams are aware that some customers are facing issues loading certain pages. We are aware of the source of the problem and are looking into ways to resolve the issues as soon as possible.

Components affected

Apicbase Application

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/26/2025 11:08AM

This incident has been resolved.

MONITORING 11 months ago - at 03/26/2025 10:08AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 03/26/2025 09:43AM

We have identified the issue to the auto-scaling of our database systems. We have taken temporary measures to reroute database load in order to have all operations functional but users might experience degraded performance (slower loading times). Meanwhile our teams are working on a more permanent solution.

INVESTIGATING 11 months ago - at 03/26/2025 09:40AM

Our teams are aware that some customers are facing issues loading certain pages. We are aware of the source of the problem and are looking into ways to resolve the issues as soon as possible.

Latest Apicbase outages

Dashboard performance issues - about 1 month ago

Global issues with Internet Services - 2 months ago

Cloudflare CDN Incident - 3 months ago

Issue loading dashboards - 4 months ago

Issues when placing orders - 5 months ago

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