Outage in Apicbase

Issues when placing orders

Resolved Minor
September 27, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

Some customers are experiencing issues when placing orders. Our teams are aware of the issue and are investigating. First investigations indicate it is browser/cache related so we suggest trying in another browser.
Components affected
Apicbase Application

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/27/2025 12:01PM

We are marking this incident as closed.

MONITORING 4 months ago - at 09/27/2025 09:51AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 09/27/2025 09:06AM

Our team deployed a fix that should resolve the issue. We keep monitoring. If issues persist please try cleaning your browser cache even if you tried it before. Also switching browser should resolve the issue.

INVESTIGATING 4 months ago - at 09/27/2025 08:46AM

Some customers are experiencing issues when placing orders. Our teams are aware of the issue and are investigating. First investigations indicate it is browser/cache related so we suggest trying in another browser.

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