Outage in Apollo Graph

Increased Login Issues, and Data Availability Problems

Resolved Minor
August 23, 2022 - Started over 2 years ago - Lasted 15 minutes
Official incident page

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Outage Details

We are currently investigating an increased number of login failures, and what appears to be data unavailability problems. We are unsure if these are related, or purely coincidental, but will work to keep everyone in the loop here. Expect an update in 15 minutes.
Components affected
Apollo Graph Notifications Apollo Graph Studio Metrics Dashboard Apollo Graph Studio UI Apollo Graph GraphQL API
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 08/23/2022 02:44PM

We are now monitoring our notifications services as we have restarted what appeared to be wedged workers. We'll be observing this over the course of the day and will implementing root hardening and fixes.

We will leave this statuspage open for 15 more minutes and close if the current stability continues.

INVESTIGATING over 2 years ago - at 08/23/2022 02:40PM

The login issues we saw were coincidental, and we were able to narrow our concerns for impact to our notifications services.

INVESTIGATING over 2 years ago - at 08/23/2022 02:29PM

We are currently investigating an increased number of login failures, and what appears to be data unavailability problems. We are unsure if these are related, or purely coincidental, but will work to keep everyone in the loop here. Expect an update in 15 minutes.

Latest Apollo Graph outages

Schema publishing and checks degradation - about 2 months ago
Increased error rates across Apollo services - 2 months ago
Apollo GraphQL website outage in some locations - 3 months ago
Increased error rate in schema checks - 3 months ago
Increased check latency - 3 months ago

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