Outage in Appfigures

Google Play Delay for Free Apps

Resolved Minor
January 09, 2025 - Started 5 months ago - Lasted 21 days
Official incident page

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Outage Details

Google Play data, for free apps, is delayed as the latest date available in Google's reports is January 1st. We've reached out to Google about the growing delay for this month. In the past, Google's usual report release schedule was, on average, about three days. The new normal from Google is about five days, minimum. This current delay, which is over a week, is unusual but not unheard of. Reports for paid apps/products continues to be released at the expected day/time where data is available through January 8th. As additional days of data become available we will automatically import for everyone.
Components affected
Appfigures Downloads
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/30/2025 07:12PM

We have great news to share - We found a workaround that eliminates the new delay from Google Play and it's live!

With Google's extended delay, report release times going from 2 days to five days, we found a workaround that would bring data in more quickly, which enables having only a single-day delay.

The workaround enables us to access daily information directly from Google that isn’t in the downloadable reports as a new data source. We’ll use the new data source for all days delayed by Google until they are available in the original data source. This is how you’ll now be able to see data for yesterday on the platform.

MONITORING 5 months ago - at 01/21/2025 01:04AM

Google's reports are once again being released with the standard 3-5 day delay schedule. The latest report available is January 16th, released earlier today, January 20th.

MONITORING 5 months ago - at 01/17/2025 11:45PM

January 13th is the latest date with available data from Google.

MONITORING 5 months ago - at 01/15/2025 06:59PM

Good news! Google has released additional days up through and including January 11th. We're in the process of syncing all accounts for up-to-date data.

We'll monitor for a few more days in hopes that Google's release schedule returns to normal and data is released daily.

MONITORING 5 months ago - at 01/13/2025 05:20PM

We're still waiting for Google to release reports with data after January 1st. Hopefully soon they'll release updated reports with additional days.

MONITORING 5 months ago - at 01/10/2025 05:46PM

Google has still not updated reports, for free apps, after January 1st. We've reached out to Google about the ongoing delay.

We'll import additional days as soon as those become available.

MONITORING 5 months ago - at 01/09/2025 05:59PM

Google Play data, for free apps, is delayed as the latest date available in Google's reports is January 1st. We've reached out to Google about the growing delay for this month.

In the past, Google's usual report release schedule was, on average, about three days. The new normal from Google is about five days, minimum. This current delay, which is over a week, is unusual but not unheard of.

Reports for paid apps/products continues to be released at the expected day/time where data is available through January 8th.

As additional days of data become available we will automatically import for everyone.

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