Outage in Appfigures

Apple Ratings Collection

Resolved Minor

April 22, 2025 - Started 12 months ago - Lasted about 17 hours
Official incident page

Incident Report

We're investigating errors collecting Apple ratings starting today, April 22nd. We'll continue to investigate the root cause as we look to bring back ratings as quickly as possible. This specifically relates to ratings, Apple reviews continue to import as normal.

Components affected

Appfigures Ratings

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/23/2025 01:22PM

Apple ratings imports continue to run successfully.

MONITORING 12 months ago - at 04/22/2025 10:20PM

We've rolled out an update for Apple ratings collection and are able to import ratings once again. An additional import for all Apple apps is running now to ensure we pick up on any new ratings for April 22nd.

IDENTIFIED 12 months ago - at 04/22/2025 09:10PM

We've identified an unannounced change from Apple, impacting ratings collection, and are working on a resolution.

INVESTIGATING 12 months ago - at 04/22/2025 08:47PM

We're investigating errors collecting Apple ratings starting today, April 22nd. We'll continue to investigate the root cause as we look to bring back ratings as quickly as possible.

This specifically relates to ratings, Apple reviews continue to import as normal.

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