Outage in Appfigures

Delays for Windows Paid Products

Resolved Minor
May 12, 2025 - Started 24 days ago - Lasted about 17 hours
Official incident page

Need to monitor Appfigures outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Appfigures, and never miss an outage again.
Start Free Trial

Outage Details

Due to an issue on Microsoft's side, there are delays in generating Windows reports for paid products dated after April 26th. Microsoft's Earnings reports are not loading properly, and as a result, we are unable to generate reports beyond the 26th. Once Microsoft resolves the issue, we will automatically update the delayed data for all members.
Components affected
Appfigures Sales
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/13/2025 01:24PM

All Windows products have been re-imported for up-to-date data through May 11th. If you continue to see delays between April 26th and May 11th, contact the support team for a closer look.

MONITORING 24 days ago - at 05/12/2025 11:34PM

The update to reflect the changes from Microsoft is out. We're syncing for all Windows products, any paid product will have up-to-date data soon, if not already.

IDENTIFIED 24 days ago - at 05/12/2025 09:08PM

After an unannounced change from Microsoft, we've found a workaround to import reports for paid Windows products. We're working to release this update now. We'll kick off a sync for all Windows apps as soon as that's rolled out.

IDENTIFIED 24 days ago - at 05/12/2025 08:52PM

Due to an issue on Microsoft's side, there are delays in generating Windows reports for paid products dated after April 26th. Microsoft's Earnings reports are not loading properly, and as a result, we are unable to generate reports beyond the 26th.

Once Microsoft resolves the issue, we will automatically update the delayed data for all members.

Latest Appfigures outages

ASO Reports Not Loading - about 1 month ago
Site and API Unavailability - about 1 month ago
Apple Ratings Collection - about 1 month ago
Delays syncing with Chartboost - about 2 months ago

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook