Outage in Appfigures

Delays for Windows Paid Products

Resolved Minor
May 12, 2025 - Started about 2 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Due to an issue on Microsoft's side, there are delays in generating Windows reports for paid products dated after April 26th. Microsoft's Earnings reports are not loading properly, and as a result, we are unable to generate reports beyond the 26th. Once Microsoft resolves the issue, we will automatically update the delayed data for all members.
Components affected
Appfigures Sales
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 05/13/2025 01:24PM

All Windows products have been re-imported for up-to-date data through May 11th. If you continue to see delays between April 26th and May 11th, contact the support team for a closer look.

MONITORING about 2 months ago - at 05/12/2025 11:34PM

The update to reflect the changes from Microsoft is out. We're syncing for all Windows products, any paid product will have up-to-date data soon, if not already.

IDENTIFIED about 2 months ago - at 05/12/2025 09:08PM

After an unannounced change from Microsoft, we've found a workaround to import reports for paid Windows products. We're working to release this update now. We'll kick off a sync for all Windows apps as soon as that's rolled out.

IDENTIFIED about 2 months ago - at 05/12/2025 08:52PM

Due to an issue on Microsoft's side, there are delays in generating Windows reports for paid products dated after April 26th. Microsoft's Earnings reports are not loading properly, and as a result, we are unable to generate reports beyond the 26th.

Once Microsoft resolves the issue, we will automatically update the delayed data for all members.

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