Outage in Appfigures

Inflated Google Downloads in May

Minor
May 27, 2025 - Started 8 days ago
Official incident page

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Outage Details

We've identified an issue with Google’s downloadable report for May, which is over-reporting app downloads, updates, etc., impacting most developers. The inflated numbers only impact reports for free apps; reports for paid apps, including revenue, are reported as usual. Google's developer dashboard is reporting without the inflated numbers, only the exportable report is impacted. Google has been made aware of the discrepancy, and once May reports are regenerated, we'll re-import the corrected numbers report for everyone.
Components affected
Appfigures Downloads
Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 06/03/2025 03:10PM

The monthly May report is still incorrect as we wait for Google to understand the extent of the problem and correct the reports. We're doing our best to help Google regenerate reports as quickly as possible.

As soon as reports are fixed, we'll re-import for everyone.

IDENTIFIED 2 days ago - at 06/02/2025 01:54PM

Google still needs to regenerate monthly reports for May with corrected data. Once reports are fixed, we'll automatically import the monthly reports.

IDENTIFIED 6 days ago - at 05/29/2025 10:22PM

Google continues to look into the inflated reports for May.

IDENTIFIED 7 days ago - at 05/28/2025 10:30PM

We're still waiting on Google to correct reports for May. We'll import corrected data as soon as reports are regenerated by Google.

IDENTIFIED 8 days ago - at 05/27/2025 05:26PM

Update: only downloads are inflated. Updates and Uninstalls for the month align with the Google developer dashboard.

IDENTIFIED 8 days ago - at 05/27/2025 04:05PM

We've identified an issue with Google’s downloadable report for May, which is over-reporting app downloads, updates, etc., impacting most developers.

The inflated numbers only impact reports for free apps; reports for paid apps, including revenue, are reported as usual. Google's developer dashboard is reporting without the inflated numbers, only the exportable report is impacted.

Google has been made aware of the discrepancy, and once May reports are regenerated, we'll re-import the corrected numbers report for everyone.

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