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Outage in Appfigures

Looking Into November Google Revenue Increase

Resolved Minor
December 02, 2025 - Started 2 months ago - Lasted about 2 months
Official incident page

Incident Report

We’re currently looking into a jump in Google revenue for November after receiving reports that the numbers may be inflated. We’ll share more updates as we learn more.
Components affected
Appfigures Revenue

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 01/27/2026 09:29PM

This incident has been resolved.

MONITORING 2 months ago - at 12/16/2025 05:26PM

We believe all Google revenue inflation and duplication issues have now been fully cleaned up. If anything still looks off on your end, please let us know. We’ll continue monitoring closely to make sure everything stays on track.

MONITORING 2 months ago - at 12/15/2025 03:40PM

We’re investigating reports of lingering inflated revenue tied to Google subscriptions. Our team is reviewing the latest data and Google’s reports to identify the cause, and we’ll share additional updates as we learn more.

MONITORING 2 months ago - at 12/09/2025 01:33PM

Google numbers for November and December have been cleaned, duplicates removed, and reporting is running normally again. We'll continue to monitor syncs throughout the day. If you're still seeing anything that looks off, reach out to the support team for a closer look.

MONITORING 2 months ago - at 12/04/2025 11:15PM

A fix for the Google subscription delays and duplication is rolling out now. Next, we’ll re-import November and December to correct any data issues from the last few days. We’ll be monitoring the re-import over the next few hours.

MONITORING 2 months ago - at 12/04/2025 05:53PM

We’re pushing out another update to deal with Google’s recent changes to their monthly reports for November and December. We’ll re-import both months for all accounts and keep an eye on things from here.

Subscription delays are still being looked into as part of the same report changes. We’ll share more as soon as we know more.

MONITORING 2 months ago - at 12/04/2025 01:40AM

We’ve re-imported November reports for everyone. After the re-import, we’re still seeing some lingering discrepancies and delays in subscription data due to Google’s report changes, and we’re continuing to investigate.

We’ll share another update on Google’s November and December numbers as soon as we have more to report.

MONITORING 2 months ago - at 12/03/2025 03:55PM

The fix for inflated Google paid revenue is live. We’re currently cleaning up November reports and will share a final update when that’s complete.

IDENTIFIED 2 months ago - at 12/02/2025 09:51PM

We’ve located the root cause — additional changes in Google’s updated reports starting in December. We’re working on a fix to handle these changes and will reimport November and December reports as soon as it’s ready.

IDENTIFIED 2 months ago - at 12/02/2025 08:31PM

We’ve zeroed in on where the issue lives and are tracking it down. A fix is on the way.

INVESTIGATING 2 months ago - at 12/02/2025 04:50PM

We’re still digging into the root cause of the revenue spike and hope to share more soon.

INVESTIGATING 2 months ago - at 12/02/2025 03:37PM

Quick update: We’re still digging into the November Google revenue spike. We’ll share more once we know more.

INVESTIGATING 2 months ago - at 12/02/2025 02:37PM

We’re currently looking into a jump in Google revenue for November after receiving reports that the numbers may be inflated. We’ll share more updates as we learn more.

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