Outage in AppFollow
Issue sending replies
Resolved Minor
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Outage Details
We are currently facing issues on sending replies to the stores, which return "Error while publishing" and "Your reply was not published, please check the Reply to Reviews integration." errors. Our team is already working on a fix for this issue, and we will provide updates as soon as we have them.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/22/2023 09:24AM
The issue with sending replies is resolved.
INVESTIGATING
over 1 year ago - at 09/20/2023 10:40AM
We still see some cases where the replies are still not sending. Continuing the investigation.
MONITORING
over 1 year ago - at 09/20/2023 09:42AM
We have implemented the fix and are monitoring the results. All replies should be going through normally.
INVESTIGATING
over 1 year ago - at 09/19/2023 01:38PM
We are currently facing issues on sending replies to the stores, which return "Error while publishing" and "Your reply was not published, please check the Reply to Reviews integration." errors. Our team is already working on a fix for this issue, and we will provide updates as soon as we have them.
Latest AppFollow outages
Reviews Delay - 10 days ago
Issues with Data Collection and Display - Channel Analytics page - about 1 month ago
Degraded Performance – Reply to Reviews (Microsoft/Xbox Store Apps) - about 1 month ago
Service Disruption - about 2 months ago
Google Play Data Collection Delays - 2 months ago
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