Outage in AppFollow

Review Links Issue

Resolved Minor
September 13, 2024 - Started 9 months ago - Lasted 3 days
Official incident page

Need to monitor AppFollow outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AppFollow, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an issue with review links. When clients click on these links, either from the direct links, alerts or integrations, they are being redirected to a blank page displaying "no reviews." This problem is occurring because the incorrect app and store is being selected in the app picker, causing the redirection to fail. Current Workaround: To access the reviews, please select the application with the same store as the one indicated in the link redirection. This will serve as a temporary workaround while we work on resolving the issue. We apologize for any inconvenience this may cause and appreciate your patience. We will keep you updated with progress and notify you as soon as the issue is resolved. Thank you for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 09/16/2024 03:16PM

We are happy to inform that the issue with the review links has now been resoved! Thank you for your patience and understanding as we worked on this, and please do not hesitate to reach out to Support in case you find any issues or if you have any questions, we are always happy to help.

INVESTIGATING 9 months ago - at 09/13/2024 03:47PM

We are currently experiencing an issue with review links. When clients click on these links, either from the direct links, alerts or integrations, they are being redirected to a blank page displaying "no reviews." This problem is occurring because the incorrect app and store is being selected in the app picker, causing the redirection to fail.

Current Workaround: To access the reviews, please select the application with the same store as the one indicated in the link redirection. This will serve as a temporary workaround while we work on resolving the issue.

We apologize for any inconvenience this may cause and appreciate your patience. We will keep you updated with progress and notify you as soon as the issue is resolved. Thank you for your understanding.

Be the first to know when AppFollow and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook