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Outage in AppFollow

ASO and Keywords data Delay

Resolved Minor
April 14, 2026 - Started about 18 hours ago - Lasted about 16 hours
Official incident page

Incident Report

Summary AI Generated

AppFollow experienced a 15.8-hour incident that caused delays in ASO scoring calculations and Keywords data collection. The root cause was identified and resolved, though some ASO scoring delays continued while the system processed the accumulated backlog. The incident was fully resolved with normal performance restored.

We experienced a delay in ASO scoring calculations and Keywords data collection. The root cause has now been identified and resolved. At this time, we are still processing the backlog generated during the incident. As a result, some delays in ASO scoring may continue until processing is fully completed. We are actively working to restore normal performance as quickly as possible and will provide further updates if needed.
Components affected
AppFollow ASO AppFollow ASO

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 04/15/2026 08:49AM

This incident has been resolved.

IDENTIFIED about 18 hours ago - at 04/14/2026 05:01PM

We experienced a delay in ASO scoring calculations and Keywords data collection. The root cause has now been identified and resolved.

At this time, we are still processing the backlog generated during the incident. As a result, some delays in ASO scoring may continue until processing is fully completed.

We are actively working to restore normal performance as quickly as possible and will provide further updates if needed.

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