Outage in AppFollow
Google Play Ratings and Review drop down
Resolved MinorIncident Report
Summary AI Generated
A widespread Google Play issue caused app ratings and reviews to drop significantly (60-80% in some cases) starting around April 21, 2026, primarily affecting positive reviews. The issue impacted many apps across the Google Play platform and affected AppFollow's ratings component for tracking these metrics. Google confirmed the problem on their end and resolved it on May 11, 2026, after approximately 19 days.
There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
Components affected
AppFollow RatingsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/11/2026 07:47AM
Google Play reported the issue to be resolved.
MONITORING
about 2 months ago - at 05/05/2026 08:20AM
Since around April 21, Google Play apps have experienced a significant drop in ratings and reviews, with decreases of up to 60–80% in some cases. This appears to be a widespread issue affecting many apps. Google has confirmed the problem on their end and indicated that a fix is expected to be rolled out starting May 5, 2026.
IDENTIFIED
about 2 months ago - at 04/29/2026 09:16AM
There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
IDENTIFIED
about 2 months ago - at 04/29/2026 09:15AM
There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
INVESTIGATING
about 2 months ago - at 04/28/2026 04:22PM
There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
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