Outage in AppFollow
Automated Replies Unavailable
Resolved MinorIncident Report
Summary AI Generated
AppFollow experienced a 2.1-hour outage where automated replies were not being processed or sent as expected. The issue was resolved, though some delays remained while the AI service processed a backlog of accumulated messages.
We are currently experiencing issues with automated replies processing. As a result, automated replies may not be sent as expected. Our team is investigating the issue and working on a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/12/2026 06:18PM
The issue affecting automated replies processing has been fixed. Automated replies are now being processed again.
Please note that there may still be some delays while the AI service catches up with a large backlog of messages. Our team is monitoring the situation to ensure processing returns to normal.
INVESTIGATING
17 days ago - at 05/12/2026 04:14PM
We are currently experiencing issues with automated replies processing. As a result, automated replies may not be sent as expected. Our team is investigating the issue and working on a resolution.
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